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Hereunder the described video of a Sentiment Analysis Dashboard that demonstrates the various analytic possibilities available to online retailers and how text analysis can lead to a sophisticated analysis of customer sentiments.
Online retailers generate a lot of data directly on the Web every day. These data, often unstructured, contain very valuable information for companies, provided they can be easily accessed and analyzed. This demonstration of a dashboard created by the Faction A squad provides an example of sophisticated analysis of text from customer Reviews.
This dashboard enables the discovery of product appreciation by customers as well as several other information such as criteria of satisfaction and dissatisfaction for the same products. All the required information is available on the websites of major online retailers.